Update Apple Watch

I have an iPhone 12 Pro and Apple Watch 4. Watch OS 7.0.2. Available memory in the watch is 10.3GB.


I keep getting the following message when I try to up date Watch OS. "The watchOS update couldn't be verified because you are not connected to the internet"


  • Both the phone and watch are connected to the same wi-fi network.
  • Watch is always on the charger. Phone is beside it and fully charges.
  • Tried updating the OS using the watch, and get the above message.
  • Tried updating watchOS using the iPhone and get the above message.
  • Deleted apps on the watch, and still no joy. In case anything was interfering with the process.
  • De-coupled (if that's the correct word) the watch from the phone, and then reconnected, and got the same result.
  • The phone OS is up to date.
  • Powered down the iPhone and powered down the watch, reconnected and tried again and I get the same result.
  • Watch is always on the charger.
  • Can't see anything on the watch or iPhone to delete.


A total mystery. Can anyone help?


Thanks,


pbennett49

iPhone 12 Pro, iOS 14

Posted on Nov 6, 2020 6:02 AM

Reply

Similar questions

16 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Update Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.