Citizen Loan

I’m upgrading to the new phone but currently have an iPhone financed through Citizen loan. It’s not the iPhone upgrade program, but just set up to be paid monthly. I’m trading in my iPhone for the new one and am wondering if this will be reflected automatically through Citizen Loan or if I need to do something to ensure I’m not paying for the iPhone I’m trading in?

iPhone 11 Pro, iOS 14

Posted on Nov 6, 2020 10:12 AM

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Posted on Nov 6, 2020 10:56 AM

I had the same situation for my 11.


I called Citizen's Loan and they said that the phone is unlocked and I can sell it or trade it in but I will still continue to pay for a phone that I no longer have. The other option they gave me was they allowed me to pay off the phone early (lump sum buyout).


I paid it off in full and used it to trade in to Apple.com online for the new 12 Pro.

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Question marked as Top-ranking reply

Nov 6, 2020 10:56 AM in response to Loanquestion

I had the same situation for my 11.


I called Citizen's Loan and they said that the phone is unlocked and I can sell it or trade it in but I will still continue to pay for a phone that I no longer have. The other option they gave me was they allowed me to pay off the phone early (lump sum buyout).


I paid it off in full and used it to trade in to Apple.com online for the new 12 Pro.

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Citizen Loan

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