You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Citizens One loan for iPhone X from July, 2017

I am on the Apple program enabling me to upgrade iPhone every 12 months. I entered program in July, 2017 and have not upgraded the phone. Today I was told by Apple support team on a land line that my X is paid for and that I own it, no need to return. I called Citizens One to confirm. Citizens One auto response says to direct any iPhone purchase questions to Apple.


I want to purchase Apple 11, keep my iPhone 10 because I paid monthly the $56 fee for the phone and cost of X is satisfied through monthly payments.


Please assist.



[Personal Information Edited by Moderator]

iPhone X

Posted on Sep 11, 2019 2:55 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2019 3:30 PM

Apple is not here. You probably want to click on the Contact Us button in the upper right corner for help.


~Lyssa

1 reply

Citizens One loan for iPhone X from July, 2017

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.