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Citizens One loan for iPhone X from July, 2017

I am on the Apple program enabling me to upgrade iPhone every 12 months. I entered program in July, 2017 and have not upgraded the phone. Today I was told by Apple support team on a land line that my X is paid for and that I own it, no need to return. I called Citizens One to confirm. Citizens One auto response says to direct any iPhone purchase questions to Apple.

I want to purchase Apple 11, keep my iPhone 10 because I paid monthly the $56 fee for the phone and cost of X is satisfied through monthly payments.

Please assist.

[Personal Information Edited by Moderator]

iPhone X

Posted on Sep 11, 2019 2:55 PM

Top-ranking reply

Lyssa

Level 8

41,381 points

Posted on Sep 11, 2019 3:30 PM

Apple is not here. You probably want to click on the Contact Us button in the upper right corner for help.

~Lyssa

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Citizens One loan for iPhone X from July, 2017

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