My iPhone Doesn't Ring For Outgoing Calls

My phone has the ringtone for incoming calls but when I make outgoing calls I don't hear anything ringing. I am confident it is not the service. Anyone know what is going on?

iPhone 12 Pro, iOS 14

Posted on Nov 6, 2020 1:59 PM

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3 replies

Nov 11, 2020 5:18 AM in response to wwatts16

Hi wwatts16,


Thanks for posting! We see you're not hearing a ring when you make an outbound call. That's definitely important and we'll be happy to offer our assistance.


Does this happen with every call?


Do you use Wi-Fi calling? Have you noticed if the same issue happens when making calls on both cellular and with Wi-Fi?


While this resource title is slightly different than the issue you're describing, the steps should be relevant for what's happening on your iPhone. Give these a try to see if they help: If you can't make or receive calls on your iPhone


Kindest regards.

Nov 11, 2020 3:56 PM in response to wwatts16

Hello wwatts16,


We appreciate the reply! Knowing that the issue only happens with one contact is helpful. There's a possibility that the issue could be on their end if you hear the ringtone when calling everyone else. To double-check, do they ever answer when you're calling, or does the call seem to end? This link has a few steps you could try that might help: If you can't make or receive calls on your iPhone


Keep us posted.


Cheers.

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My iPhone Doesn't Ring For Outgoing Calls

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