Iphone 12 physical dual sim

Hi, ive received my iPhone 12 today with the understanding I can put 2 x nano sims into it, 1 in the top of the tray and 1 in the bottom.


Upon trying my sim won't fit in the bottom of the tray and I can't seem to find anyone else experiencing this problem?


The bottom tray slot is too narrow and oblong in shape with rounded corners.


Can anyone please advise me?

Posted on Nov 6, 2020 2:50 PM

Reply
5 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone 12 physical dual sim

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.