Digital crown too lose?

Hi, I've got a new apple watch serie6 last week. It works well but Im a bit curious about how loose the digital crown should be. When I press it from apps screen to clock face, it a little bit scroll so it not back to clock face. I need to press it accurately two or more times to turn it to clock face. I tested by putting a piece of paper on it’s edge then pull the paper, it scrolled the digital crown.

Apple Watch

Posted on Nov 6, 2020 2:36 PM

Reply
1 reply

Nov 11, 2020 7:41 AM in response to sitthinonthaithong

Hi sitthinonthaithong,

It sounds like your new Apple Watch Digital Crown maybe loose. We know how important having a working Apple Watch is for you. We can help you get to the right place.


A technician would have to take a look at your Apple Watch. This can be done at an Apple Authorized Service Provider or Apple Retail Store. Please use this link to locate the nearest one to you: Get Support.

 

All the best!

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Digital crown too lose?

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