My Macbook Pro 2019 16" suddenly stopped working(black screen) and showing white line in the middle. I just bought it September 2020. My screen have no scratch or breakage, the body has no dents.
MacBook Pro 16″, macOS 10.15
Hello melmicah,
Thanks for asking the Apple Support Communities for help with your Mac not powering on.
Start with the info and troubleshooting here: If your Mac doesn't turn on or start up - Apple Support
If you still have issues, set up a repair or have the device checked at an Apple Authorized Service Provider or Apple Store. You may want to contact the Apple Authorized Service Provider in your area and ask if they require an appointment to check the computer. Please make an appointment if you are visiting an Apple Store.
If at all possible, you should make a recent backup before taking the computer in to your appointment: Back up your Mac with Time Machine - Apple Support
Also, you will need to have your Apple ID and password handy when visiting a service provider. Check this help article under the bottom section titled "Get ready for service" for other items to ensure you are prepared: Mac Service and Repair - Apple Support
"Get ready for service
Before you return your Mac to us, be sure to enable FileVault and back up your data. You may need the backup if your Mac needs to be reformatted during the repair process. Apple isn't responsible for lost data.
Read the Apple privacy policy"
You can find a service provider using this link: Apple Find Locations
Thanks and have a wonderful day.
macbook pro 2019 screen line
