preview of .mov

The preview of .mov doesn't show anymore, preview of all other files are yet working fine/as usual. Anyone who knows why .mov doesn't show? I've upgraded to Catalina 10.15.7.

Thanks.

MacBook Pro 13″, macOS 10.15

Posted on Nov 7, 2020 2:11 AM

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1 reply

Nov 11, 2020 1:36 PM in response to carina-dk

Hello carina-dk,

Thank you for using Apple Support Communities!

It is our understanding from your post that you are unable to view .mov files in Preview. We recommend testing the issue while your Mac is in safe mode. The following articles have the steps you will need to test the issue in safe mode:

How to use safe mode on your Mac - Apple Support

"Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed."

Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

preview of .mov

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