iPhone 11 repeated failed call on first attempt

Both my iPhone 11 and my wife’s iPhone 11 are not making calls out on the first attempt. The call will fall every time then we have to call using green failed called icon that appears. This is very dangerous and inconvenient because I had a delayed 911 call when I called about an intruder on my property.

iPhone 11 Pro, iOS 14

Posted on Nov 7, 2020 6:00 AM

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2 replies

Nov 11, 2020 4:24 PM in response to Dscarboro

Hello Dscarboro,


Welcome to Apple Support Communities. It looks like you have to make two attempts when trying to dial a number as the first time always fails. We understand the importance of getting this issue resolved, and we'd be happy to look into this with you.


What is the exact version of iOS 14 currently installed on your iPhone? Settings > General > About.


When you navigate to: Settings > General > Software Update do you see any available updates? If so, please back up your iPhone, then update as explained in the following links:


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


If your device is already up-to-date on software, please try the following steps:


If you can't make or receive calls on your iPhone


We hope this information is useful. Kind regards.

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iPhone 11 repeated failed call on first attempt

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