No Internet on LTE - IPhone 12 iOS 14.2

FIRST, answer the questions in my previous post.

• Do you have any sort of “protection” software or antivirus on your phone (e.g., Norton, AVG, Avast, ? If you do, delete it.
• Go to Settings/Cellular and make sure it is turned on, and the switches for the apps you want to use are turned on.
• Go to Settings/General and scroll to the bottom. Do you see Profiles? If you do, tap on it and then tap on and delete any profiles you see.

I did answer your question in the first post, but let me be more specific.

1. Yes, my Cellular is on for Instagram. Again, I’ve done that several times, as well as made sure my Cellular was on for numerous other apps and that the Voice/Date was set for LTE.
2. I do not have any protection software on my iPhone.
3. There is no other Profiles on this phone.
4. The internet connection error/no connection happens intermittently and randomly, regardless on my LTE Signal strength, which leads me to believe this is an Apple software problem and not a service problem.

I have been having the exact same issue on an iPhone Xs Max that is fully upgraded to iOS 14.7.1. I'm providing a screenshot of this, as I've been in connect with Verizon and they are not the problem. Please note that I did remove my personal information from this shot, but the signal strength is clearly available and so is the "No Internet Connection" error at the bottom. Please address this immediately, as this is clearly an issue.

I've done that several times, it's not my service. I'm getting the message right now when I try to go to this message board on my phone.

Also, Apple Music has decided to randomly just stop playing, even though nothing in my setting has changed, but it says "The request has timed out"

iPhone 12 pro max will not connect to the internet while moving in a car. Tried both google and safari but nothing happens. As soon as I get to a WiFi signal boom it tells me I’ve got two search’s queries that are complete now. Cellular data is on and is also apart of my plan.

Just got my iPhone 12 mini yesterday and have no internet connection even with full WiFi strength. This on top of not receiving a C adapter in order to be able to charge the phone is making me regret this purchase.

After trying everything possible and then some, the problem magically went away. Even though the carrier said they were fine and they did not change anything, I suspect they were the problem all along.

Ladies and gentlemen I found the issue for me at least, I went to cellular then to voice and data and put it from 5G to regular LTE, I guess you need a 5G plan in order to use it. This solution may or may not work for everyone but if it does then great. I hope this is useful, God bless you all and good luck with the issue

Thanks so much for this post. While my plan does cover 5G, 5G is not in my area, which was confirmed by Verizon tech support. They confirmed that I should switch to LTE. Hopefully this will do the trick.

As mentioned, I did nothing. I tried everything recommended here and in other locations and nothing helped. I had already removed the 5G as option way before I started the thread. Although my service provider continues to deny they did anything, it seems as though they were the problem. I stoped bring anything for a couple of days and like magic, the problem went away.

I am having the same issue not connected, even though I am connected, little WiFi symbol in the top next to battery power does not show up. Last week I upgraded from iPhone 7 to 12. Verizon even gave me a new iPhone and same problem. Happened when I downloaded and set up my backup from iCloud. I’m very frustrated. Been dealing with this for over a week. I need help

Do another backup then restore your iPhone as a new device (not from that backup) and see if you can connect. If you cannot contact Verizon first to let them try re-provisioning the phone. If that does not work contact Apple.

I am on my second iPhone 12 in a month because of the internet issues. I was hoping it was just the device that was messing up because I spoke to many reps with my carrier and tried everything they could think of to fix it but it turns out it was not the device because the new device I have now is doing the same thing. Mine will not work well on cellular data or on wifi.

I had this problem too. I had several bars, indication of LTE or 5G when in a network area, but my new iPhone 12 Pro wouldn't connect. I spent 2 hours with three different VERIZON techs all having me do the same things; reset networks to factory settings, turn airplane mode off and one, turn on roaming data, blah, blah, blah... Then is dawned on me what the problem was... NORTON 360!!! I tried resetting certain parameters and even deactivated everything, but that didn't fix it. The I DELETED NORTON 360 and IT WORKED!!! I did that and everything worked fine. The next day after I finally calmed down, I figured that since Norton 360 was transferred from my previous phone that didn't have 5G, perhaps if I reinstall Norton 360, it would still work because the settings would be automated based on the new iPhone 12. And YES, it worked!!!

Thanks for the tip on VPN!.

I did have an update so updated to 14.4. Then I turned off the VPN (of which I have 2: Dashlane and McAfee). Then I turned off my wifi just to check and I could immediately do Google searches, stream Netflix, check TWC app. Turned VPN back on and nothing worked. At least for me, looks like it’s VPN issue on my phone. I’ll believe it for real when I go for a drive tomorrow and away from wifi! If I have anything new, I will update. Have had this phone about 10 days . Hated that my Waze wasn’t working. Oh, and also, turn ON roaming and make sure you select LTE and Not 5G in your settings.