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dab2727 Author

Level 1

9 points

iPhone 7 Plus Trade-In Value

I bought a new iPhone 11 and sent in my iPhone 7 Plus as part of the Trade-In program. The estimated trade-in value was $140. I just received an email indicating Apple's updated trade-in value was $0. The phone worked perfectly except it had a cracked camera lens requiring replacement if the phone was refurbished for resale.

A $0 value seems harsh. I called Apple Support for a reconsideration but got an email a few days later indicating the value is still $0. Do I have any recourse?

iPhone 7 Plus

Posted on Nov 7, 2020 6:51 AM

Top-ranking reply

dab2727 Author

Level 1

9 points

Posted on Nov 7, 2020 7:15 AM

Thanks for making it clear.

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iPhone 7 Plus Trade-In Value

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