proximity censor issue on iphone 6s
My iphone 6s has a problem with the proximity sensor, my screen goes really dark randomly, the light is so dim, I can only see that the phone is on when I'm in the sun.
User profile for user:
brenden dv
User level:
Community Specialist
Hello sinazo209,
Thank you for reaching out in Apple Support Communities. We understand that the display of your iPhone is lower in brightness in certain situations, but is brighter in lighter conditions. We can help point you in the right direction.
We recommend to see if you have the feature called, "Auto-Brightness" turned on. This might be the reason of why your iPhone is brighter in lighter conditions. To see if this feature is turned on, please follow the section in this article that says, "About brightness levels": Adjust the brightness on your iPhone, iPad, or iPod touch
You can turn, "Auto-Brightness" off and see if the display remains bright in all lighting conditions.
Best regards.