Microphone access

Question

Level 1

43 points

Microphone access

I am trying to use Fender Tuner. on my iphone 7 (ios 14.1). The app wants microphone access upon opening, and when I select 'go to settings' to allow it, the prompt leads me to Fender Tune in settings, but no microphone access selection. So, then I go to settings, privacy, microphone, but again, no Fender Tune requesting microphone access (in fact, only two things show up on microphone access, and they are both grayed out and unselectable?) But, I digress.

I've done a shutdown of the phone, a hard reset of the phone, I've deleted and reinstalled the app, all with no success. What am I missing? A search of the internet has left me without options.

Any ideas?

iPhone 7, 14

Posted on Nov 8, 2020 5:29 PM

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Answer 1

Nov 15, 2020 7:08 AM in response to CAxl

Hi CAxl,

Thanks for coming to Apple Support Communities for help with your iPhone microphone and the third-party Fender Tune app.

From what you have described, you have gone to the correct places to give the app access to the mic. I did find this for you: I hit a string and nothing happens, almost like the app can't hear me and it seems being in Auto Mode is required. You may be in Auto Mode.

Do you have any restrictions set up on your iPhone: Use parental controls on your child's iPhone, iPad, and iPod touch? This could account for the greyed out mic switches you saw in Privacy. A managed profile could account for this as well: MDM restrictions overview for Apple devices.

Beyond that, we'd have to direct you to the Fender Tune developers: How to contact an app developer.

Have a fantastic day!

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Answer 2

CAxl Author

Level 1

43 points

Nov 15, 2020 3:52 PM in response to MichaelB2019

Turns out the problem was under 'screentime', and then 'microphone'. Not under privacy, or any other tab. This might be helpful to know in the future if folks are having issues with microphone access.

I guess there are many ways to disable microphone on an iphone! I'm not tech savvy, so finding this answer involved a lot of rooting through the iphone settings.

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Microphone access

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