Apple volume turned down when using headphones

For some reason, Apple have decided to let my phone analyse how I’m using headphones when listening to music, and then unexpectedly turning down the volume without even asking me. I can turn up the volume again, but this is extremely annoying.


I find this a problem because:-

this was not mentioned in the notes of what the update would include;

I listen to very varied music, so it can go from very loud to very quiet, so this makes the quiet bits too quiet to hear;

notifications come up every time it does this, with a sound that also interrupts the music;

if I am in a loud environment, the music is turned down too low to hear properly;

there does not seem to be any way of stopping this that I have found.


Does anyone know a way of stopping this. It is exceptionally annoying, and I have had to start reusing an old iPhone just to play my music through my headphones. This will not be updated as I know that this would happen again.



[Re-Titled by Moderator]

Posted on Nov 9, 2020 12:15 AM

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Question marked as Top-ranking reply

Posted on Nov 11, 2020 8:48 AM

Go to Settings > Screen Time > Content & Privacy Restrictions > Reduce Loud Sounds


Is it marked Allow? If it is mark Don't Allow


Then go to Settings > Sounds & Haptics > Headphone Safety > Turn off Reduce Loud Sounds if turned on

158 replies

Jan 8, 2021 1:45 PM in response to loki scotland

For years I’ve bought Apple but in recent years, they’ve brought about new measures of control such as the volume issue, they’ve dipped their toes into politics with BLM via Apple Music... Something no for profit company should do. Fitness which to me looks a lot like black mirror. Seriously considering a purism phone and laptop soon. They’re impartial, don’t care about control and politics, YOU are the user and owner of your products.

Jan 12, 2021 3:44 PM in response to lobsterghost1

As one post on this thread says... Someone reported the issue to Apple Support and I’m sure others have as this issue has existed for well over a year now. Another post (again on this thread) explains that the more people who complain about it on the user forum might just actually prompt Apple to do something about it. You clearly have no clue on the concept of why people are posting here and not contacting Apple directly. It’s not like Apple doesn’t read user forums anyways. This is as good as doing that.

Jan 13, 2021 8:42 AM in response to Carl__

While I completely agree with you, I’ve had many different android phones even the LG V30 with the quad DAC. All have lower maximum volumes than iPhones. Yes they don’t have the warning or turn your volume down without your permission but I guess both platforms go about different ways in complying with EU regulations. Not sure if this is an issue in the USA or not.

Jan 26, 2021 11:01 AM in response to Peter from Cambridge

If the issue isn’t worked out in a few months I shall unsubscribe from Apple Music, sell my AirPods Pro’s and purchase a DAP from Fiio, buy some decent IEMs and subscribe to either Tidal or Spotify. Utterly ridiculous.

Aug 17, 2021 5:20 AM in response to Peter from Cambridge

The most aggravating thing is, I'm an adult, I can make the choice of how loud I want my music to be. Also just because the volume level on the phone is up all the way, most speakers have a separate volume control. I often have the volume near its full capacity on my phone, but never to the full capacity on my cars head unit. This feature is completely lame. Maybe Apple should work on making applications such as the Dexcom6 constant glucose monitor app, work flawlessly, rather than worrying about controlling how loud people listen to their music.

Dec 30, 2020 2:03 AM in response to Mikeot

Not sure if it’s a bug or intentional. I use airplay from both iPhone and Mac to send music to speakers. That’s the only time it doesn’t do it.

Jan 2, 2021 4:39 PM in response to Piki88

Neither platforms are perfect. It seems in my experience that Android phones don’t have the warning but the volume doesn’t go high anyway unless you buy a DAC.

Jan 4, 2021 9:39 AM in response to ultanUX

Control... as time goes on with every new iOS version, I’m willing to guarantee Apple will implement something to “protect us” But let’s face it... Not gonna stop the masses buying iPhones will it?

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Apple volume turned down when using headphones

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