IPhone 11 - gps issue

Since I moved to iphone 11 from iphone 8 I'm having a recurring problem with navigation apps

when the phone in vertical position the phone loses connection with GPS while in horizontal position there is no issue

Is there a know issue ? and how can it be fixed?



Regards,

Avi


Posted on Nov 9, 2020 1:01 AM

Reply
1 reply

Nov 15, 2020 6:52 PM in response to avish35

Hi there, Avish35.

Thank you for using the Apple Support Communities. We understand your concern and we’re here to help you. 


It sounds like you are noticing some problems when using the Maps app with your device. We know that staying connected is important and we’re happy to help you research a solution. 


To start, we’d suggest using the troubleshooting steps in the following Apple Support article: If Maps isn't working on your Apple device


If you continue to notice issues, it may be best to remove any cases or other accessories that you may have connected to your device. 


We hope this information helps you find an available solution. 

Cheers! 

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IPhone 11 - gps issue

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