You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Am I doing something wrong? I do the ear fit test and I get a good seal on both ears and then while exerting or eating the seal is broken. I have tried all sizes and the same thing happens. This never happened with the original airpods.
AirPods are hard plastic and don’t really seal your ear canals. They are designed to sit at the end of the canal.
AirPods Pro use the soft tip to enter the canal and form a seal.
If they don’t fit correctly, they don’t form a correct seal or stay in place.
I can only suggest you try foam tips to get a better seal. The tips from Apple didn’t really work for me, they would work their way out my ears after several minutes.
I got some Comply brand foam tips, they work much better for me.
AirPods are hard plastic and don’t really seal your ear canals. They are designed to sit at the end of the canal.
AirPods Pro use the soft tip to enter the canal and form a seal.
If they don’t fit correctly, they don’t form a correct seal or stay in place.
I can only suggest you try foam tips to get a better seal. The tips from Apple didn’t really work for me, they would work their way out my ears after several minutes.
I got some Comply brand foam tips, they work much better for me.
Hello Jillygee,
Thank you for posting in the Apple Support Communities.
Having your AirPods Pro ear tips fitting properly and not slipping is important. Let’s see what we can do to help out.
Trying different size tips was the right first step to try. What about cleaning the tips? See “Clean the ear tips of your AirPods Pro” found in How to clean your AirPods and EarPods.
How long have you been using the ear tips? Do they appear they may need to be replaced? If you contact Apple Support they can help you with replacements.
Reach back out if you need us.
Have a great week!
When you move your jaw, your ears move.
Tensing your muscles in your neck and face causes your ears to move.
What exactly do you want Apple to do about that?
Yes I understand what happens with our muscles when there’s facial movements but I never had this problem with the regular airpods. I was hoping for some help to alleviate this problem.
I have had this problem from day one. I tried all the sizes of the tips. I am just upset that they don’t fit like the original ones
AirPod pro ear seal breaks when eating or exercising
