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Can I replace my iPhone for a new one with Apple Care?

I have AppleCare insurance, and was wondering, if I can replace my phone for a new one?

The one, I currently have is broken.


[Re-Titled by Moderator]

Posted on Nov 9, 2020 2:06 PM

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Question marked as Top-ranking reply

Posted on Nov 9, 2020 2:12 PM

Sorry to hear about your phone. Assuming that you have not had more than two accident damage claims within the past twelve months then your phone will be repaired or replaced. Also, if the damage is deemed 'cosmetic' then it may not be covered, such as scratches or minor physical damage.


AppleCare Products - iPhone - Apple

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Question marked as Top-ranking reply

Nov 9, 2020 2:12 PM in response to VillarM

Sorry to hear about your phone. Assuming that you have not had more than two accident damage claims within the past twelve months then your phone will be repaired or replaced. Also, if the damage is deemed 'cosmetic' then it may not be covered, such as scratches or minor physical damage.


AppleCare Products - iPhone - Apple

Nov 9, 2020 3:00 PM in response to VillarM

Click on the Contact Support link at the top right of this page to start the service process and make an appointment. If you purchased AppleCare + and this is accidental damage you will have to pay your deductible. If you have the standard one year warranty you will have to pay for an out-of-warranty replacement.

Can I replace my iPhone for a new one with Apple Care?

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