PROBLEMS WITH iPHONE 12 AND HEARING AID COMPATIBILITY.

westonhouse ~ The fix has just come out:

iOS 14.2.1 addresses the following issues for your iPhone:

Some MMS messages may not be received

Made for iPhone hearing devices could have sound quality issues when listening to audio from iPhone

Lock Screen could become unresponsive on iPhone 12 mini

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westonhouse ~ "Apple is aware of this issue and will provide a fix in a future software update." Source:

If your Made for iPhone hearing device has sound quality issues when connected to an iPhone 12 model

...Also:

"I have been in contact with Apple and they said they are getting closer to a fix. Until then I was told to go into settings - accessibility - Hearing Devices - top item, MFI hearing devices - Uncheck “Stream to left hearing device”. Do this until we get an update fix. I have not had the static noise since I did this. You will only hear with your right hearing aid until it is fixed." [Source]

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Hi westonhouse,

Thank you for sharing feedback about your current experience. There’s a recently updated Apple article related to what you are describing and states "Apple is aware of this issue and will provide a fix in a future software update."

If your Made for iPhone hearing device has sound quality issues when connected to an iPhone 12 model

Thank you!

I too recently upgraded from Xs max to 12 pro max and I am also having this issue with my resound hearing aids. I have found that while a hearing aids connection is glitching that if I go into accessibility and stop streaming to the hearing aid that is WORKING the glitching hearing aid begins to work normally. I have also found that sometimes its the right that glitches and other times it the left. I believe the iPhone twelve is having issues streaming to two mfi channels at the same time. I am hoping someone can repeat my findings and perhaps give apple another clue. Like many, if this isn’t fixed soon I’ll return the 12 and go back to the old xs max.

westonhouse wrote: "Apple needs to sort this...as quickly."

Let Apple know about the problem via this page:

Feedback - iPhone - Apple

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