there was an app on my phone i do not remember downloading it at all its called

k_777 Said:

"there was an app on my phone i do not remember downloading it at all its called"

-------

Try the Following:

A. View your Purchase History:

See if this is shown in your purchase history. You'd likely see it in there. See your Purchase History for the App Store, iTunes Store, and More - Apple Support. If it is not seen, then it may have been downloaded along with another purchase.

B. Modify Your Credentials:

If something occurs that seems not of your knowledge, consider modifying your credentials, using the following:

• Modifying: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
• Associating: a different method of payment to your account
• Enabling: Two-Factor Authentication for Apple ID and for all other accounts that have such an applicable option