Voice garbled on bluetooth

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Level 1

5 points

Voice garbled on bluetooth

My voice is garbled on in built

vehicle Bluetooth when I use iPhone 11 Pro ios14.2. I can hear the person perfectly. I use another phone and it works perfectly. What is happening with my iPhone?

iPhone 11 Pro

Posted on Nov 9, 2020 7:09 PM

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Answer 1

LindaJCoyote Author

Level 1

5 points

Nov 18, 2020 10:05 PM in response to chuck_3rd

Sorry it took so long. I appreciate your effort however I do t think I was as clear as I needed to be.

when using my onboard UConnect system my voice is completely garbled to the listener, however, I can hear

his voice just fine.

when we paired it with another phone it worked perfectly both ways. To be sure we paired it with even another old flip phone and it even worked

so it’s not the truck or the blue

tooth UConnect, it’s my Apple 11pro somehow.

we tried everything you mentioned and

more with the same results. I guess its

off

to the Apple

Store!!!

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Answer 2

chuck_3rd

Community Specialist

Nov 16, 2020 5:27 PM in response to LindaJCoyote

Hi there, LindaJCoyote. Thank you for posting your question to the Apple Support Communities. We understand your situation and how your iPhone’s Bluetooth audio does not sound perfect when you are on a phone call. This is certainly something we can help with.

To start, we would suggest checking your car audio system for any firmware updates. Please consult your car’s user manual for information on how to update your system.

We also suggest pairing your iPhone with your car’s Bluetooth system again. On your iPhone, go to Settings > Bluetooth and tap the "i" icon next to your car audio system. Then tap Forget This Device before pairing your iPhone and audio system again.

We would also suggest reviewing the following information to find out how to reduce wireless interference. Interference can cause Bluetooth audio to skip, stutter, cut off, or have static or buzzing sounds.

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

We hope this information helps you.

Cheers!

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Answer 3

Nov 19, 2020 10:34 AM in response to LindaJCoyote

Hi, LindaJCoyote. Thank you for your reply. We understand that you will be visiting an Apple Store for more help with your iPhone.

Before you visit the store, be sure to have an appointment set for your arrival. You can also find more suggestions in the following Apple Support article:

Get your iPhone, iPad, or iPod touch ready for service

Please let us know if we can help with anything else

Cheers!

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Voice garbled on bluetooth

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