Notifications

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Level 1

8 points

Notifications

I'm not receiving any type of notification of Instagram since last 3 months. I’ve updated iOS and app to latest version but still no success. I’m not getting any type of notification from Instagram.

Posted on Nov 9, 2020 11:23 PM

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Answer 1

Best reply

TonyCollinet

Level 7

23,873 points

Nov 10, 2020 12:55 AM in response to gucci316

Hi.

I've just checked on my phone, and instagram is in the notifications list, so there is something wrong with your setup.

When you say you've updated to the latest IOS, which version is that?

It might be worth deleting instagram off your phone, and then re-installing it.

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Answer 2

Siabh

Level 5

7,292 points

Nov 10, 2020 12:47 AM in response to gucci316

Is your phone in DND mode? If so, you will not get notifications.

Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support

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Answer 3

Siabh

Level 5

7,292 points

Nov 10, 2020 12:00 AM in response to gucci316

Try this from within the Instagram app:

source: https://help.instagram.com/105448789880240/?bc

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Answer 4

Siabh

Level 5

7,292 points

Nov 9, 2020 11:34 PM in response to gucci316

Check your notification settings in general and in specific for Instagram!

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Answer 5

gucci316 Author

Level 1

8 points

Nov 9, 2020 11:41 PM in response to Siabh

I tried above from SETTINGS-NOTIFICATIONS, but Instagram is not there like other apps in which we can edit/change the notification settings.

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Answer 6

gucci316 Author

Level 1

8 points

Nov 10, 2020 12:06 AM in response to Siabh

First of all thanks so much for assisting me.

In settings- general I’m unable to locate any notification settings. Also in Instagram app all notifications are on.

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Answer 7

gucci316 Author

Level 1

8 points

Nov 10, 2020 12:52 AM in response to Siabh

My phone is not in DND mode.

And Except Instagram, I’m receiving notifications from all other apps as usual.

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Answer 8

gucci316 Author

Level 1

8 points

Nov 10, 2020 5:18 AM in response to TonyCollinet

Hi.... Re-installing Instagram worked...

Now I’m receiving notifications and Instagram is appearing now in notification list.

Thanks Tony and Siabh for your assistance.

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