My iphone 6s showing message badge counter everytime wrong in notification. It feel irritating. Please help me out and try to solve this problem. Whatsapp troubleshooting says it OS problem.
Note:- even I have uninstall the app and reinstall it. Additionally, I have reset setting of Iphone. But the problem is remaining same
Hi kushan144,
As we understand it the badge counter on the WhatsApp icon on your iPhone does not accurately display the number of unread messages, is that correct?
If so, we'd recommend looking over the following article to make sure your notifications are set up correctly:
If the issue persists, we'd recommend reaching out to WhatsApp for additional support for their app.
Cheers!
Hi kushan144,
We're sorry to hear that the issue persists.
As outlined in our last post, if you've verified your settings for Notifications are correct, and uninstalled and reinstalled the app, then our next recommendation is to reach out to WhatsApp for further support with their app.
Take care.
Hi Melissa,
Thanks for the reply. I have follow the step and do it accordingly. However, the problem is still remain same
Whatsapp Message badge counter in Notification corrupt
