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Deezer stops playing in car when the screen is locked

I’ve been playing my downloaded music from Deezer in my car with no problems until about 2 Months ago, now when the screen locks the music stops playing and I have to go into settings and turn the screen lock off completely.

I’ve tried asking Deezer but I’ve got nowhere, I’ve recently got a new iPhone 11 and reinstalled my apps, I’ve tried going into the Deezer settings and unchecking the background app refresh, my iPhone is connected by USB to my Mini. I have the latest updates too both Apple and Deezer.

please can someone help, it’s so annoying!

iPhone 11

Posted on Nov 10, 2020 5:51 AM

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Nov 17, 2020 9:17 AM in response to Snoopy_Do

Hello Snoopy_Do,


We understand that you've been having some issues with the Deezer app.


We suggest going through the steps listed in this guide.


If the issue continues, you'll need to reach out to the app developer for further help.


Have a great rest of your day!

Deezer stops playing in car when the screen is locked

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