Bose Solo 2 sound bar

When setting up the Apple TV remote to learn the new sound bar it will not register the volume up and volume down button. One thing I did notice when I first hooked up the sound bar is that when I press the button on it it turned on the Apple TV I think it may just be the case to where the IR is programmed a similar signal so when you go to do the new learning remote it will not register the volume up or volume down this is a new sound bar I just bought at Costco two weeks ago I did not think I would have this problem and it's a real pain in the butt to have to use a different remote when I've never had this problem before with my Apple TV any help????




Apple TV 4K, tvOS 14

Posted on Nov 10, 2020 8:53 AM

Reply
1 reply

Nov 17, 2020 9:41 AM in response to Sethy20

Hello Sethy20,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with Bose sound bar and Apple TV and remote controlling the volume. To help with this, please see if the steps in these resources help with your situation, and then contact Bose for further help with their sound bar:



Remote from another product controls system - Bose Solo Soundbar II

Control your TV or receiver with your Siri Remote or Apple TV Remote

If your Apple TV remote isn’t working

Service and Repair Request



Cheers!

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Bose Solo 2 sound bar

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