I'm setting up Apple pay on my iPhone. My bank has me enrolled in Apple pay. In order to complete the setup on my iPhone, I need a verification code. There's a prompt stating "An email with a verification code was sent to ***." However, no such email was received by me. I've verified that my email address is correct, Apple just isn't sending the code. Suggestions?
Hello deltavee77,
We'd like setup of cards in Apple Pay to be a seamless process, but if you're having trouble completing those steps--we're glad to help.
Review Additional verification with Apple Pay for details on verification.
As noted, the card issuer performs their own verification process. If available, consider a different method to complete verification or contact the card issuer to ensure they have the correct data on file. Double check spam or junk folders as well.
Thanks for posting!
Have a good one.
Hello deltavee77,
We'd like setup of cards in Apple Pay to be a seamless process, but if you're having trouble completing those steps--we're glad to help.
Review Additional verification with Apple Pay for details on verification.
As noted, the card issuer performs their own verification process. If available, consider a different method to complete verification or contact the card issuer to ensure they have the correct data on file. Double check spam or junk folders as well.
Thanks for posting!
Have a good one.
Hi deltavee77,
Thanks for the update. For trouble with an app itself, follow the steps mentioned here:
If an app unexpectedly quits, stops responding, or won’t open
Otherwise, double check the bank has your correct email or info to complete the verification process and send the code necessary. Also, Contact Apple Support if the issue persists beyond that troubleshooting.
Take care.
The bank had already completed the verification. The wallet app is the problem. When the card is selected, the app prompts "Code Requested. An email with a verification code was sent to ***. Enter Code." No code is ever received, and there's no other way to get the card useable in wallet.
Didn't receive verification code for Apple pay setup
