"Can't sign in here with a personal account" Hotmail error on iPhone

Hello,


I’ve been having issues with all my Hotmail/outlook email accounts which I had previously added within IOS settings - Mail - Accounts.

Initially it kept asking for my password every week or two which I entered and then I tried to troubleshoot the issue and deleted the accounts and sign in again but now it’s giving me a error message, “You can’t sign in here with a personal account. use your work or school account instead”.



I am on the latest IOS 14.2 and I’m hoping someone can help.


thanks


[Re-Titled by Moderator]

Posted on Nov 10, 2020 11:29 AM

Reply
1 reply

Nov 10, 2020 11:40 AM in response to MrLeAPT

MrLeAPT wrote:

Hello,

I’ve been having issues with all my Hotmail/outlook email accounts which I had previously added within IOS settings - Mail - Accounts.
Initially it kept asking for my password every week or two which I entered and then I tried to troubleshoot the issue and deleted the accounts and sign in again but now it’s giving me a error message, “You can’t sign in here with a personal account. use your work or school account instead”.


https://discussions.apple.com/content/attachment/617f0ffb-107a-40d5-80ac-8397042efa8a

I am on the latest IOS 14.2 and I’m hoping someone can help.

thanks


There are numerous post about this issue, which leads me to believe that both hotmail or microsoft is down.


You can contact both or look at their support site to confirm.

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"Can't sign in here with a personal account" Hotmail error on iPhone

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