Carplay has no sound while playing music apps

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Carplay has no sound while playing music apps

Hi all, I'm using an iphone X, Ios14.1. Carplay functions work normally on my Mercedes w213 2017.

However, if I keep plugging my iphone after I stop the engine, when I start my car next time, Carplay connects automatically, but there is no sound while playing music apps.

I have to unplug the Iphone, reconnect it via bluetooth with my car and then plug my Iphone again to connect Carplay, the music sound on Carplay then comes back.

Is there any way that I dont need to unplug and plug again the lighting cable to get the music sound?

Please help!

Thanks a lot!

Posted on Nov 10, 2020 7:50 PM

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Answer 1

bailier

Community Specialist

Nov 17, 2020 3:44 PM in response to didi989

Hey didi989,

We're glad you thought to ask Apple Support Communities about the issue you're having with CarPlay not playing sound when using music apps. We definitely want to help! Let's start with the steps in the following guides:

Under "Connect using USB playback": How to connect your iPhone, iPad, or iPod touch to your car

If you need help with CarPlay

One of the troubleshooting steps is to update your device. The current software version is 14.2, so you do have an available update. Be sure to back up your device first: How to back up your iPhone, iPad, and iPod touch

If you're still having an issue, let us know if this is happening with the built-in Apple Music app, or a different one. Keep us posted.

Take care.

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Carplay has no sound while playing music apps

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