Anyone know of a fix? I’ve subscribed to apple one family membership after cancelling the free trials of each service. I think it’s got confused and wants to charge for for Apple Arcade
iPhone 12 Pro, iOS 14
Hello, thanks for getting back to me.
You’re correct, it does ask me to sign up.
it does the same with Apple TV+.
I've ended up paying for the Apple Arcade again as my friends want me to play.
Here’s a screenshot from the Tv app.
Hello omgitsrobot7,
We'd love to assist you with your new Apple One subscription. Based not he screenshot it shows you have successfully signed up for the subscription that includes Apple Arcade. Is the second screenshot of what shows when opening the Arcade app? Also, if you choose start playing does it request you to sign up for a subscription?
Take care!
omgitsrobot7,
Thank you for the additional screenshot. Since it has set up a separate Apple Arcade subscription, then we'd like to get you in touch with our support team for further assistance. Please reach out to them here: Get Support.
Take care!
Hi omgitsrobot7,
Does it show both the Apple One and Apple Arcade subscription in your subscription settings by completing the steps here: See or cancel your subscriptions ?
Enjoy your day!
Hello,
yes, it does.
Apple one subscription
