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I HAVE A IPHONE 6 I WAS HAVING SOME STORAGE ISSUE I UPDATED AND RESORTED IT THROUGH ITUNES BUT WHILE RESTORING IT IS SHOWING ACTIVATION LOCK AND WHEN I AM ENTERED MY APPLE ID AND PASSWORD IT IS NOT ACCEPTING THE SAME AND UNABLE TO ACTIVATE MY PHONE WHEREAS MY APPLE ID IS ACTIVE
PLEASE ADVISE HOW I CAN RESOTRE MY PHONE
iPhone 6
Sounds like you bought a device from a friend or on a street corner.
Recycle it. You will never get passed that screen.
And your key cap button is busted, too.
NO I PURCHASED IT FROM APPLE STORE IN 2017 HAVE ORIGINAL BILL
Are you entering in an email that matches the hint the Activation Lock screen shows? Can you sign into www.appleid.apple.com without the same error appearing?
Yes I am able to login into my apple id on www.appleid.apple.com
but it is not taking the same id on the activation lock screen
Sounds like it may be signed into a different Apple ID, then. you'll want to call/chat Apple directly with your proof of purchase now.
I AM UNABLE TO ACTIVATE MY IPHONE 6
