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Forgotten Passcode

My tech savy 7-year old showed her 5-year old sister how to put a passcode on her iPod without me knowing it. My 5-year old has since forgotten what her passcode is and is locked out of her iPod. I have followed the steps at Apple Support many times but never can get the iPod to show the recovery mode screen. Can anyone help?

Posted on Nov 11, 2020 10:23 PM

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Posted on Nov 12, 2020 8:17 PM

If you forgot the passcode on your iPod touch, or your iPod touch is disabled - Apple Support

https://support.apple.com/en-us/HT211080

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Forgotten Passcode

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