i admit it. i was impatient!

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Level 6

12,152 points

i admit it. i was impatient!

i tried to do the update instead of waiting until there wasn't MILLIONS of people trying at the same time. (i know, right?) it went to ~175MB and i got the error message. (not surprising) my question is do i need to erase that 175MB before trying again? (in a few days) or will the download pick up from where i left off? and if i do need to delete, where do i find those files?

thanks.

iMac 27″, macOS 10.15

Posted on Nov 12, 2020 3:17 PM

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Answer 1

Best reply

Lestat99

Level 1

47 points

Nov 12, 2020 5:35 PM in response to twobytesoftware

Ok got it working and downloaded

These are the steps I did.

Deleted the following:

Go to

Library

Preferences

Delete “com.Apple.softwareUpdate.plist”

Empty Trash

Restart Computer

Select The Apple Top Left

Go to about this Mac

Select Software Update

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Answer 2

jeffreythefrog Author

Level 6

12,152 points

Nov 12, 2020 5:16 PM in response to gdgmacguy

yeah, i knew i wasn't alone. and i DID know that i should have waited instead of trying immediately. why didn't i listen to myself? :) i just needed to know if i needed to erase the tiny bit that was downloaded before the error message. thanks. i'll try again in a couple of days, when the feeding frenzy is over.

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Answer 3

jeffreythefrog Author

Level 6

12,152 points

Nov 12, 2020 7:40 PM in response to Lestat99

gdgmacguy said:

We're Mac users. We don't wait! Don't think I wasn't ready at 10am PST on the dot!

I SAID:

you're right, i COULDN'T wait :)

thank you Lestat99! i read your suggestion and figured, "hey, i have a time machine. why not try deleting those files. i can always go back if i F things up." a little over an hour later, Big Sur is downloaded and installed! thanks again!

and, just to note, i kept getting the error message until i deleted that file.

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