Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Big Sur spends hours downloading and then gives an error on both of my Macs.

How do I fix the error after downloading Big Sur to my Macs? (Mac mini and MacBook air


Posted on Nov 12, 2020 3:34 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 13, 2020 9:57 AM

I agree. Best to wait a bit for traffic to decrease. Also, the download can take up to an hour, more or less, then another 40 minutes to load, more or less. Be sure to use a wired Ethernet connection, not Wi-Fi, as wireless downloads of large operating system files will often get corrupted and then either not load or will have issues.

4 replies
Question marked as Top-ranking reply

Nov 13, 2020 9:57 AM in response to RonK6XC

I agree. Best to wait a bit for traffic to decrease. Also, the download can take up to an hour, more or less, then another 40 minutes to load, more or less. Be sure to use a wired Ethernet connection, not Wi-Fi, as wireless downloads of large operating system files will often get corrupted and then either not load or will have issues.

Big Sur spends hours downloading and then gives an error on both of my Macs.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.