Why am I getting an error every time I'm trying to download Big Sur?

Question

Why am I getting an error every time I'm trying to download Big Sur?

Whenever I go to download Big Sur, I get an error message: "Installation Failed — An error occurred while installing the selected updates." I've tried connecting to new networks, deleting the files placed in /Library/Updates and have restarted my Mac more times than I can count. The System Status page says that the Mac Updates should be working correctly; yet, it is not for me. Does anyone else know what I need to do?

MacBook Pro 16″, macOS 10.15

Posted on Nov 12, 2020 4:29 PM

Reply

Answer 1

Top-ranking reply

gdgmacguy

Level 7

21,891 points

Nov 12, 2020 4:34 PM in response to RansomPendragon

Apple's servers are overloaded. The status is green because they are up and running. Just overloaded as the entire world tries to download Big Sur at once.

You'll unfortunately have to keep trying.

I'm going through the same frustration.

It's not you or your computer.....

Best,

gdgmacguy

Reply

Answer 2

Nov 12, 2020 4:57 PM in response to gdgmacguy

Turns out I needed to clear my App Store cache by removing the files in "com.apple.appstore." It's downloading for me now.

Reply

Why am I getting an error every time I'm trying to download Big Sur?

Similar questions