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MacBook Pro bricked after failed Big Sur update 😵 ⚰️

Hi Guys and Gals.


I saw that there was an update to Big Sur today so clicked update. It all downloaded fine and I clicked all the items to go ahead. It said it'd be a while so i stepped away from the computer. When i returned the screen was black - no status bar, no nothing, but I could tell the LED was on. Nothing would wake it up so I eventually held the power button to force a shutdown.


Now it won't boot. Tried SMC, PRAM, holding shift, option keys, recovery mode etc etc. Tried all many many times.


The only thing that happens is the LED for the screen turns on. So i can see it's slightly lit black, and the apple logo on the outside of the screen is lit up.


An automatic Catalina update destroyed my dads iMac a month or two back - resulting in a new SSD and a cracked screen from opening it up. And now my MacBook Pro (A1502) is now dead?? What's the deal?


At least it would boot into recovery mode - this one won't even get to the loading bar, or chime when i'm trying to reset the PRAM!


Any ideas? I've done everything I know to do. It was working just fine before the update, and now i'm kicking myself. Cant even do a restore from my backup!


😰



[Edited by Moderator]

MacBook Pro 15″, macOS 10.12

Posted on Nov 13, 2020 7:32 AM

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Question marked as Best reply

Posted on Nov 13, 2020 7:39 AM

nuoptik wrote:

Hi Guys and Gals.

I saw that there was an update to Big Sur today so clicked update. It all downloaded fine and I clicked all the items to go ahead. It said it'd be a while so i stepped away from the computer. When i returned the screen was black - no status bar, no nothing, but I could tell the LED was on. Nothing would wake it up so I eventually held the power button to force a shutdown.



Sounds like you shut down will the install was still in progress...


How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904



Restore from back up


450 replies

Nov 18, 2020 4:43 AM in response to nuoptik

I don't know about you guys, but my laptop suddenly came back to life apparently ! I had given it for repair and they were about to change the logic board (which was a no-no...) and called this morning : "eh... we don't really know why, but your MacBook Pro was able to restart this morning..." Would it be possible that Apple did something to the firmware remotely to stop the bad press from buzzing ??

Nov 18, 2020 6:44 AM in response to nuoptik

I'm having all sorts of problems with my 2018 iMac. The Big Sur download keeps falling over. If I request the update a couple of times, I eventually get the installer, but when I run it my iMac reboots and then sits with a black screen showing an Apple logo and a progress bar that doesn't move. I've tried updating three times, but each time I have had to boot in recovery mode and download Catalina.


This is a new experience. I've had Apple hardware since my first iMac in 2008 and I have never had problems like this.

Nov 18, 2020 7:29 AM in response to nuoptik

Depending on everyone's posts, this seems to be a huge issue. News companies like Forbes & TechSpot have reported about this, and so has MacRumors. I'm 100% sure that Apple is looking into this issue and it should be resolved during the next Big Sur Update.


For those whose MBPs are bricked, the only way out is to visit an Apple Genius Store. I advise that everyone with late-2013/mid-2014 MBPs DO NOT upgrade till this issue has been officially resolved by Apple.


https://www.engadget.com/macos-big-sur-bricks-old-macbook-pro-215433723.html


https://www.techspot.com/news/87610-caution-big-sur-macos-11-may-brick-2013.html


https://upnewsinfo.com/2020/11/16/a-large-number-of-mostly-late-2013-and-mid-2014-macbook-pro-users-are-reporting-that-macos-big-sur-update-is-bricking-their-computers-hartley-charlton/


https://appleinsider.com/articles/20/11/16/apples-macos-big-sur-may-be-bricking-older-macbook-pro-models


https://www.macrumors.com/2020/11/15/macos-big-sur-update-bricking-some-macbook-pros/


https://www.forbes.com/sites/johnkoetsier/2020/11/16/apples-new-big-sur-update-bricking-older-macs/?sh=623f2a34dca2


https://lifehacker.com/make-sure-macos-big-sur-doesnt-brick-your-older-macbook-1845683389


https://news.ycombinator.com/item?id=25102026


https://www.firstpost.com/tech/news-analysis/apple-macos-big-sur-update-is-bricking-some-older-macbook-pro-models-report-9020621.html


https://wccftech.com/macos-big-sur-bricking-older-macbook-pro-models/


https://www.reddit.com/r/apple/comments/jumlvn/macos_big_sur_update_bricking_some_older_macbook/


Here is the Google search: old mbps bricked by big sur


This post is just information, unfortunately there isn't a solution yet.


Cheers, Jack

Nov 18, 2020 11:05 AM in response to nuoptik

It sounds like you interrupted the install process, and now it's checking - bit by bit - what has been completed so that it can install the balance of the OS.


My install froze almost right before it finished installing. I left it overnight and in the morning it was in the same place. So I rebooted and it took a while to find where it left off at, but then it finished the install and now everything is fine.

Nov 18, 2020 11:22 AM in response to Ray Hutchings

First of all just because the screen is 'black' doesn't mean your computer is bricked, or that it's not installing code in the background. I'm seeing a lot of people who come across the black screen and they suddenly panic, and reboot or interrupt the install process in other ways. You're only making things worse.


Big Sur is not just an upgrade to 10.x.x, it is a completely rewritten set of code for a whole new generation of Macs to come, so it's going to take some time to install it. Installing on a external hard drive might be the quickest way to get your Mac back up and running, and then you can go back and figure out what is wrong with the current install that you're having problems with.

Nov 18, 2020 11:47 AM in response to MyApple8MyPC

Hi My Apple8MyPC,


Thanks for letting me know that my Macbook Pro is not bricked and the suggestion that I install to an external hard drive. I have a hard drive plugged into a Macbook pro (not bricked) with a black/grey screen. As you are an expert, can you advise what I do next to install to the external hard drive?


Also, you appear to have ignored your own expert advice on all these non-bricked machines and interrupted your install before it was finished.


My laptop has been broken by an Apple recommended software upgrade, which is something I have never come across in over 30 years of Microsoft and Apple updates. Apple really need to step up to the plate and sort it out. Hiding behind the word "vintage", which now appears to be corporate policy is not acceptable.


Nov 18, 2020 12:29 PM in response to GlasgowRoss

Yes GlasgowRoss, I ignored my own advice because as a responsible computer user I actually have a backup of my system. If anything would have happened I simply would have reinstalled the backup, and the computer would be back up and running, so I wasn't worried. Did you have a backup of your computer system before you installed Big Sur?


I agree with you that Apple should step up, and I feel that they are working on a solution. These things take some time to sort out, that's just the nature of weeding through code.

Nov 18, 2020 12:32 PM in response to Andrii Hlukhanyk

I am sorry but Apple has not. ;)


Apple „updated“ this page on November 17th, yes. But if you compare the site to for example international versions of it, or you archive.org, you will find that this particular site was already there before the final version of macOS Big Sur was even released.


Apple just added the information regarding the black screen for the M1 chip on November 17th, but the update is not related to the problem some people are describing. This behavior happened prior and can also probably happen in the future with different updates.

Nov 18, 2020 12:42 PM in response to MyApple8MyPC

I reset my MacBookPro 2010 4 GB ram because it was getting slow. It asked for reinstalling the software.. So I clicked yes. It said the software will be updated (Nothing wrong with it..I thought)

So I let it.. A couple of hours later I realised, it had a black screen and was non responsive. Tried pressing the on / off button, nothing happened. It's been like that since then. Then I read about the Big Sur Update and the issues.

Now I am left with a dead machine. I had nothing attached to it.

☹️

MacBook Pro bricked after failed Big Sur update 😵 ⚰️

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