AW3 stopped unlocking MacBook Pro on Big Sur

I can't unlock my MBP anymore with Apple Watch. Tried a solution from Apple support, tried to restart both devices. Only getting the pop-up that "Your Mac was unable to communicate with your Apple Watch." Did anyone face this issue?


MBP 2018 with Big Sur 11.0.1, AW series 3 with WatchOS 7.1.

MacBook Pro 13″, macOS 11.0

Posted on Nov 13, 2020 9:22 AM

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1 reply

Nov 13, 2020 11:35 AM in response to the_brayozz

Same thing with AW series 4 and late 2019 27 inch iMac. Managed to get through to Apple support, but as part of the diagnosis, I was asked to reboot my phone. The support person promised to call back, and did. but when I answered, after a mere two rings, all I got was "sorry we missed you." I managed to get a case number early on in the first call, but all forms of Apple Support have been unavailable since I got off the phone early this a.m. CST. This is obviously a terrible day to work in Apple Support. If a fix doesn't show up in the forums or elsewhere in the next couple of days, I'll try calling again. Meanwhile, I've tried everything I can think of except for unpairing and re-pairing the watch, which is more hassle than I have the patience for right now.

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AW3 stopped unlocking MacBook Pro on Big Sur

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