Accessibility Issue on Mac about voices on Spoken Content

When I go change my System Voice in the Accessibility settings in the Spoken Content section, and I use the voice, a whole different voice speaks when I highlight a portion of text to speak, I'm specifically talking about the Hong Kong Chinese Siri voice, I'm currently trying to learn Cantonese and they speak very accurately, but when I highlight some Chinese for it to speak, I get a whole other voice, the Sin-Ji voice, is there any fix for this?

MacBook Pro with Touch Bar

Posted on Nov 13, 2020 11:14 AM

Top-ranking reply

rozhasi

Level 1

43 points

Posted on Jan 16, 2021 10:23 AM

There is no direct number for the Engineering department.

Tou have to call the Apple Accessibility support, explain to them the problem, and then ask them to create a support ticket and forward it to engineering.

I want to re-iterate. This problem will. It get solved unless each of us demands that it be solved by having a separate support ticket open and having it sent to engineering. So far, the engineering response that I received was that the way it’s working in Big Sur is not a bug but a desired behavior. If this is not a desired behavior for you, make it known directly to Apple. Please.

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Accessibility Issue on Mac about voices on Spoken Content

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