Mail search not working after Big Sur install

I am unable to get mail search function to work after Big Sur install. After reading some other previous email search content, I closed mail completely, opened with shift+Mail, closed and rebooted and same problem occurring.

iMac, macOS 10.12

Posted on Nov 13, 2020 11:40 AM

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Posted on Mar 10, 2021 9:22 AM

I found out something today, I am not sure if this changed with Big Sur but I strongly suspect it may have something to do with it.


Problem:

When you search, it only now seems to search whatever mailbox is selected in the left hand panel. This is usually "All inboxes". This seems to ONLY search mail in the inboxes (as it says!). I have several accounts and I have been searching in "All inboxes" for ever and it always used to (before Big Sur) find mail wherever it was. Whether it searches folders in imap accounts, I haven't proved yet. However, it does not seem to search mailboxes "On My Mac" - mail downloaded, via imap or pop, and then moved from the inbox, by rules or manually, to a mailbox on the hard drive. This, of course, is where most of my saved emails reside so they are never found!


Solution:

Luckily, smart mailboxes seem to ignore location unless specified. We need to refer to the predefined smart mailbox All unread which uses the rule "message is unread". (There is no rule for "message is read"!)


I created a smart mailbox called All mailboxes using rule "not in mailbox All Unread" which correctly selected all read messages, from anywhere! Thousands of emails appeared! When this mailbox is selected my searches work fine! You may have to wait several minutes each time you select All mailboxes for the Mail program to refresh the total at the top. Mine took about two minutes to find 29k!


VIPs

VIPs are the same but cannot be fixed by humble users as far as I can see. Apple, you need to fix this!! Mail will only show a VIP's mail if it is in an inbox and has not been moved to another mailbox!! This is not how it used to work and it is now useless.


461 replies

May 11, 2021 5:41 AM in response to Bundy

Bundy, thank you. I'm not being clear. If you click on the subfolder and select it of course it works, yes. But I'm saying this: Say for example I have a folder labeled "Food." Under it as subfolders I have "Grapes" and "Spices". If I select "Food" and search for something, Mail only searches "Food" folder but not the subfolders. Mail used to search "Food" and "Grapes" and "Spices" if you selected "Food" to search. Now it only searches "Food" ignoring the subfolders. Hope this is clear.

May 11, 2021 8:20 AM in response to Cloudiii

I, too, had a Mail time problem: I recently upgraded from the dreaded Catalina, all settings transferred over yet Mail was posting an hour earlier than my Central time zone.


I found default on the Date & Time clock is CST for the region - although we observe daylight savings/CDT. Using automatic check box in Date & Time vs. manual I found the solution. [Manually the clock setting went to San Salvador (not sure why I was getting Central America) and CST, automatic feature offered CDT Chicago - at which time I could uncheck the "set time zone automatically using current location. Mail and Notification center responded immediately. (Having little confidence in this fix, I will doublecheck the time when the region returns to CST.)

Sep 6, 2021 4:53 AM in response to Cloudiii

I still have issues with Apple Mail - which used to be my favourite programme - and it makes me want to cry.


What is happening with Mail? I keep expecting an an upgrade will surely fix it - but this is dragging on.

Mail on my iPhone works fine - in fact sometimes I need to use my mail on my phone in conjunction with my MacBook Pro to manage it. In other words, when I'm looking for a message and it isn't found in my MBP Mail, I search my phone Mail where I can see the date and time of the message - and then travel to there on my MBP. Frustrating, is all I can say and I'm really disappointed.

What is the phone team doing that the MBP don't yet know about? Or maybe teams have stopped talking together?

Sep 17, 2021 9:29 AM in response to __gabe__

I tried this method twice, but it didn't help. When I search running Big Sur 11.5.2, I get a couple recent emails but then nothing going back to 2018. Some emails older than that may or may not contain the search terms, but I'm getting no more recent results with thousands of email messages to search through. I also tried Close Mail, Shift-Click, etc., unchecked all but iCloud account, but still nothing changes.

Oct 31, 2021 8:34 AM in response to Cloudiii

So I still can't make mine work. Weirdly it will search messages from a month ago or more, but will not search recent messages. So if I put the name of a colleague who emails me every few days into my search box, it will come up with his emails from prior to September, but no later.

Could this be because I have so many messages in my inbox?

I have tried removing the search box and reinstalling it. So glad this worked for others, but sadly not for me.

I just don't know what to do! I have to look on my iPhone for messages.

Jan 1, 2022 1:35 PM in response to Cloudiii

Mail search does not work for me in 11.6.2.

I am a single user. There are no other users on my computer.

I have tried all the suggested solutions--shift/open Mail; rebuild mailboxes; sync mailboxes; drag new search bar; make sure correct boxes are checked in System Pref Spotlight, etc..

Nothing works.

I can't force quit corespotlightd because that process does not show up in Activity Monitor "All Processes."

Search simply does not work. Zero results.

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Mail search not working after Big Sur install

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