iPhone 12 Pro Max volume buttons

My iphone 12 had this problem too. After replacing it with a new one, I also have this problem. When I went to the store, the two pro models worked fine. And of the two regular ip12 models, one had this problem. This prevents the phone from being used in a case.

Have the same issue! Just got the12 Pro Max, the lower volume button in almost flush with the phone, can visibly see it is lower than the up button and doesn't react or have the same click as they upper or as the phones normally do!! So upset with this, finally decided to upgrade from my 7plus

I bought the iPhone 12 Pro Max from AT&T instead of Apple store. Apple customer service said that only one used phone can be replaced. AT&T told me I need to wait until they are in stock. Sounds is good. I am waiting for a phone call now.

Same! Just noticed this morning. It’s kinda concerning because it makes me wonder if the waterproofing or anything has been affected. I’m not normally a “something-gate” complainer but this is a defect, hands down.

‘‘No phone has ever been made waterproof’’ this is correct. Compared with a normal mobile phone, will a mobile phone with a problematic volume key be weak in waterproof? Whether IP68 waterproof is available. We are concerned about this issue.

I replaced my iPhone 12 Pro because my lock button was soft. The lock button is fine on the replacement, but the volume up button is now soft. Considering replacing it again, but this might be an issue with all the iPhone 12 Pros.

My volume up button is defective on brand new iPhone 12 Pro Max. Every time I use it it turns the volume up to 100%. I'm just returning it and going back to my old phone. So fed up with apple and their poor QA.

My volume down button is almost wedged in. It technically works but as other users have pointed out, there’s no feedback or click when you press the button.

Had my iPhone 12 Pro Max a week, considering getting a replacement while I still can under warranty but what’s the point if I’ll get another one with the same problem?

Apple clearly needs to start replacing such devices with the perfect ones! There are many people who have this issue, also many people don’t even realise this issue & may be don’t even care as everything’s working. It’s a few like us may be who’re very finicky and need the perfect phone. But well what do you pay the price for

iPhone3737 wrote:

Had my iPhone 12 Pro Max a week, considering getting a replacement while I still can under warranty but what’s the point if I’ll get another one with the same problem?

You have a one year warranty period (or longer, if you got AppleCare+) to get a replacement, so you have plenty of time to decide.

Don't worry about things like that.

I am going to replace it. I am not sure if the defective product will be recalled.

Ummm....no, wrong answer

I think if you're gonna pay 1000+ bucks for an iPhone you 'd expect this sort of things not to happen. It's a little too expensive to 'not worry about'.

Cosmetic issues are not covered by the warranty.