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New iPhone 12 mini won't start after iOS 14.2 update

How do I get my new phone to work if it becomes unresponsive after update?

iPhone 12 mini, iOS 14

Posted on Nov 13, 2020 4:34 PM

Reply
Question marked as Best reply

Posted on Nov 20, 2020 1:27 PM

Hello Vasqi,


Thank you for reaching out in Apple Support Communities. We understand that after a recent update of iOS 14.2, your new iPhone 12 mini is unresponsive. We can help point you in the right direction.


To help troubleshoot this behavior, we suggest to perform a force restart. Here's a helpful article with the proper steps: Force restart iPhone


Please let us know if that helps.


Kind regards.

1 reply
Question marked as Best reply

Nov 20, 2020 1:27 PM in response to Vasqi

Hello Vasqi,


Thank you for reaching out in Apple Support Communities. We understand that after a recent update of iOS 14.2, your new iPhone 12 mini is unresponsive. We can help point you in the right direction.


To help troubleshoot this behavior, we suggest to perform a force restart. Here's a helpful article with the proper steps: Force restart iPhone


Please let us know if that helps.


Kind regards.

New iPhone 12 mini won't start after iOS 14.2 update

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