You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

thealvintran Author

Level 1

9 points

Stuck in Downloading messages from iCloud

I got my 12 Pro Max today, set up from iCloud backup, and everything was set up and synced quickly and all seemed is well. The only issue is in the messages app, it’s been stuck at ‘downloading messages from iCloud’ for hours now without any change. All messages seem to be there in the overview, but media (photos and videos) within the messages are not downloaded. I have been able to manually go into each message, click on the i icon, and manually download media for each pretty quickly, but the banner in the landing page is still stuck. Any suggestions?

ive tried restarting the phone multiple times, tried turning messages off and on in iCloud settings, even tried hard reset and restore from backup again but with no change.

(This is my first time posting here so I apologize in advance if I do something wrong)

Posted on Nov 14, 2020 12:14 AM

Stuck in Downloading messages from iCloud

Similar questions