gmail opens then closes immediately- need help to sort this Mac/Safari

David here, I use Safari as my browser and gmail from my dock. I try t0 open Gmail and hear a dong as if a window is open, gmail then opens, I briefly to see my inbox frame but it closes immediately of its own accord. At a loss to know what to do, your suggestions welcomed.

iMac Line (2012 and Later)

Posted on Nov 14, 2020 2:12 AM

Reply
2 replies

Nov 21, 2020 6:20 AM in response to DJL52

Hi DJL52,


Thanks for coming to Apple Support Communities for help today with Gmail on your Mac. It sounds like app starts to open and then closes on its own.


Is this a third-party Gmail app from the Mac App Store or the Mac Mail app?


If it's a third-party email app, have you checked for updates? It's also possible you'd need to uninstall the app and then reinstall it. How to delete apps on your Mac


If it's the native Mac Mail app with Gmail installed in it, don't follow the previous instructions. Try opening the Mac Mail app while holding down the Shift key.


If that doesn't work, when is the last time you restarted your Mac? Try restarting in safe mode and see if Mail opens. Start up your Mac in safe mode


Let us know how it goes.

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gmail opens then closes immediately- need help to sort this Mac/Safari

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