Crashing camera app Iphone 11 Pro Max

My camera keeps on crashing everytime I use it. Then it works back again after shutting down the phone. Then crashes again after a while.

iPhone 11 Pro Max, iOS 14

Posted on Nov 14, 2020 5:05 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2020 11:14 AM


Hello KesoBoy,


Thanks for visiting the Apple Support Communities and seeking help with your iPhone Camera app.


1. Please start with the troubleshooting in this help article: If an app unexpectedly quits, stops responding, or won’t open - Apple Support


2. If you still have issues, it may be beneficial to reinstall iOS using your computer. Before reinstalling you should make a backup of your data before the next steps. You can make a backup in iCloud or your computer using this article: How to back up your iPhone, iPad, and iPod touch - Apple Support


3. After your data is backed up, you can reinstall iOS using your computer. The reason we need to use your computer for this step is to get a new copy of iOS installed to your device. Use this article to reinstall the iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch - Apple Support


Please pay close attention when you reach step 4. Once iOS is reinstalled, test if the issue is still occurring. Thanks again and have a great rest of your day.

2 replies
Question marked as Top-ranking reply

Nov 21, 2020 11:14 AM in response to KesoBoy


Hello KesoBoy,


Thanks for visiting the Apple Support Communities and seeking help with your iPhone Camera app.


1. Please start with the troubleshooting in this help article: If an app unexpectedly quits, stops responding, or won’t open - Apple Support


2. If you still have issues, it may be beneficial to reinstall iOS using your computer. Before reinstalling you should make a backup of your data before the next steps. You can make a backup in iCloud or your computer using this article: How to back up your iPhone, iPad, and iPod touch - Apple Support


3. After your data is backed up, you can reinstall iOS using your computer. The reason we need to use your computer for this step is to get a new copy of iOS installed to your device. Use this article to reinstall the iOS: If you can‘t update or restore your iPhone, iPad, or iPod touch - Apple Support


Please pay close attention when you reach step 4. Once iOS is reinstalled, test if the issue is still occurring. Thanks again and have a great rest of your day.

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Crashing camera app Iphone 11 Pro Max

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