mac mail junk folder disappeared after BIG SUR upgrade

Question

mac mail junk folder disappeared after BIG SUR upgrade

I normally "park" unimportant mails in the JUNK folder for later reading and then deleting.

The Junk folder after upgrade disappeared from FAVORITES and the one "on my Mac" is empty.

So two issues:

Lost my JUNK marked mails
If now I mark an item as JUNK it simply disappears.

However, when a new mail comes in and the system thinks it is for junk, then it is populated in the JUNK folder "on my mac"

Note: My mails are all configured as POP and not IMAP

Thanks

MacBook Air 13″, macOS 11.0

Posted on Nov 14, 2020 8:02 AM

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Answer 1

Best reply

ChadMorrison

Level 1

19 points

Nov 15, 2020 2:34 PM in response to MandelMobileMe

My husband helped me figure this out.

1) Hover your pointer to the right of the "Favorites" heading.

A + symbol and a pull down will appear.

Click on the + symbol.

2) Another window will open.

Select the up/down arrows.

3) All of the mailboxes will appear.

Select the "All Junk" folder/mailbox.

Click "OK".

4) Repeat the same process if there are other mailboxes missing.

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Answer 2

Nov 15, 2020 10:24 PM in response to ChadMorrison

Worked, thank you, however after a little "detour"- note that I am on BIG SUR.

When I am on FULL SCREEN hovering over the FAVORITES section all I see is an arrow down (that leads to nothing).

When I am on REDUCED SCREEN, then the + sign appears, and I can add whichever option of the favorites I need.

Is this a bug or "by design"??

The main thing is that it is solved, and thank you very much for your kind input.

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Answer 3

Nov 15, 2020 11:07 PM in response to MandelMobileMe

Forgot to add... Sorry.

The "+" sign appears when in reduced screen

And disappears in full screen!

Bug?

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Answer 4

Dec 9, 2020 1:31 PM in response to ChadMorrison

I have a little problem. The "All Junk" folder does not appear on the dropdown. Where is it?

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Answer 5

bhelmick

Level 1

5 points

Nov 16, 2020 4:12 PM in response to ChadMorrison

Tell your husband he married the right woman!

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Answer 6

Nov 16, 2020 4:28 PM in response to ChadMorrison

Wow, Thank you very much. I posted this problem about an hour before but haven't had a reply. Your solution works perfectly. Bravo!

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Answer 7

Nov 21, 2020 7:38 PM in response to MandelMobileMe

Thank you for solving a problem that had been baffling me for days. Your explanation was excellent and it is greatly appreciated.

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mac mail junk folder disappeared after BIG SUR upgrade

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