iPhone 12 Mini Touchscreen
have bought new iPhone 12 Mini on 13th November, touchscreen is not working while inside any cover. Need replacement of iPhone 12 Mini or resolution asap
iPhone 12 mini, iOS 14
have bought new iPhone 12 Mini on 13th November, touchscreen is not working while inside any cover. Need replacement of iPhone 12 Mini or resolution asap
iPhone 12 mini, iOS 14
Other people are reporting this, too. I have an iPhone 12 mini with a tempered glass screen protector and an Apple leather case and have the same issue. When the phone is locked, I have intermittent trouble swiping up from the bottom to unlock. Also, the flashlight and camera buttons on the lock screen don't work.
What people have found (and I can confirm) is that plugging in the phone temporarily resolves the issue. Also, removing the case resolves it too. People think it might be due to a conductivity or grounding issue. Hopefully it's something that a software update can fix.
Here are some links to other conversations:
https://discussions.apple.com/thread/252036905
Hopefully Apple will investigate and find a solution soon.
-Dave
If you’ve installed a screen protector, remove it. That solved the problem for me.
I have the same problem with the Apple leather case - contacted Apple support and was told that the case I got may be defective. Plan to replace the case with one without Magsafe.
Facing the exact same problem as explained by Dave. Is there an update from Apple???
Same issue with the 12 mini Lock Screen using MagSafe case and screen protector
@Apple do you have a software solution or do we need to return all iPhone minis?
All fixed with that update thanks for the alert @Spaniel_Dave
The new software update did NOT change the screen issue when using a tech 21 phone case. It doesn’t work.
Same problem here Dave. Got it delivered the first day it was out, screen protector and UAG case and thought I was set. Lovely phone pity I can't answer any calls, the touch screen barely works and I've never made the torch or camera work. £749 for what? Mine's going back, will rebuy if they solve the issue.
Any news Apple?
It’s fixed now! Apple just released iOS 14.2.1 which takes care of the lock screen sensitivity issue among other things. You can download the update in System Settings->General->Software Update.
David
Trying out a case which doesn’t have MagSafe - working ok so far.
Nope - this case gave the same problem.
The same thing happened to me, but yesterday Apple updated the software and it was solved.
This problem has been solved by iOS 14.2.1. I hope you’ve downloaded and are now free from this issue.
iPhone 12 Mini Touchscreen