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iPhone 12 Mini Touchscreen

have bought new iPhone 12 Mini on 13th November, touchscreen is not working while inside any cover. Need replacement of iPhone 12 Mini or resolution asap

iPhone 12 mini, iOS 14

Posted on Nov 14, 2020 6:11 PM

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Question marked as Best reply

Posted on Nov 15, 2020 10:23 AM

Other people are reporting this, too. I have an iPhone 12 mini with a tempered glass screen protector and an Apple leather case and have the same issue. When the phone is locked, I have intermittent trouble swiping up from the bottom to unlock. Also, the flashlight and camera buttons on the lock screen don't work.


What people have found (and I can confirm) is that plugging in the phone temporarily resolves the issue. Also, removing the case resolves it too. People think it might be due to a conductivity or grounding issue. Hopefully it's something that a software update can fix.


Here are some links to other conversations:


https://discussions.apple.com/thread/252036905

https://forums.macrumors.com/threads/iphone-12-mini-not-responding-to-touch-correctly-on-lock-screen.2267949/


Hopefully Apple will investigate and find a solution soon.


-Dave

13 replies
Question marked as Best reply

Nov 15, 2020 10:23 AM in response to khushboo33

Other people are reporting this, too. I have an iPhone 12 mini with a tempered glass screen protector and an Apple leather case and have the same issue. When the phone is locked, I have intermittent trouble swiping up from the bottom to unlock. Also, the flashlight and camera buttons on the lock screen don't work.


What people have found (and I can confirm) is that plugging in the phone temporarily resolves the issue. Also, removing the case resolves it too. People think it might be due to a conductivity or grounding issue. Hopefully it's something that a software update can fix.


Here are some links to other conversations:


https://discussions.apple.com/thread/252036905

https://forums.macrumors.com/threads/iphone-12-mini-not-responding-to-touch-correctly-on-lock-screen.2267949/


Hopefully Apple will investigate and find a solution soon.


-Dave

iPhone 12 Mini Touchscreen

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