Big Sur - Unlocking with Apple Watch

Have just updated to Big Sur on iMac but now cannot unlock with Apple watch (series 5). Advice please.


Posted on Nov 15, 2020 7:18 AM

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Posted on Nov 22, 2020 4:29 AM

I had the same issue with Apple Watch 6 (watchOS 7.1) and MacBook Pro 13 early 2015 (Big Sur). So I repaired it with some steps:

1) I disabled Keychain synchronisation on MacBook (Settings/iCloud/Keychain)

2) I made steps in this thread https://discussions.apple.com/thread/251803595?answerId=253458029022#253458029022

    • Open "Keychain Access"
    • In "View", enable "Show Invisible Items"
    • Search for "Auto Unlock"
    • You should see a whole bunch of application passwords for "Auto Unlock: XXXX's ..."
    • Select all records and delete (this will reset/disable auto unlock on other Macs if you use multiple Macs)
    • Whilst still in "Keychain Access", search for "AutoUnlock" (no space)
    • There should be 4 entries for "tlk" "tlk-nonsync" "classA" "classC"
    • Select 4 records and delete (don't worry if they re-appear, the system repairs this automatically)
    • Open "Finder" and navigate to "~/Library/Sharing/AutoUnlock"
    • There should be two files "ltk.plist" and "pairing-records.plist"
    • Delete both files

3) Disconnected Watch from iPhone

4) Connected back Watch to iPhone (set it from backup)

5) Restarted MacBook

6) Turned on Keychain in iCloud settings

7) Enabled Auto Unlock for Watch in System Prefs


56 replies

Nov 25, 2020 12:56 AM in response to Grahamj1

This was the first thread that popped up when I googled the question, so I'm just gonna paste the response by @Stoska992 from this thread;


I've finally fixed it! I found a bunch of errors related to "AutoUnlock" in the Console that was hinting to me that there was some invalid state on my Mac with keys and plists not being reset properly. 


Steps (follow at your own discretion)

  1. Open "Keychain Access"
  2. In "View", enable "Show Invisible Items"
  3. Search for "Auto Unlock"
  4. You should see a whole bunch of application passwords for "Auto Unlock: XXXX's ..."
  5. Select all records and delete (this will reset/disable auto unlock on other Macs if you use multiple Macs)
  6. Whilst still in "Keychain Access", search for "AutoUnlock" (no space)
  7. There should be 4 entries for "tlk" "tlk-nonsync" "classA" "classC"
  8. Select 4 records and delete (don't worry if they re-appear, the system repairs this automatically)
  9. Open "Finder" and navigate to "~/Library/Sharing/AutoUnlock"
  10. There should be two files "ltk.plist" and "pairing-records.plist"
  11. Delete both files
  12. Open "System Preferences" and try enabling auto unlock. You may need to enable it twice, the first attempt will fail.


Nov 25, 2020 6:09 AM in response to Grahamj1

My Apple Watch will not unlock my iMac after Big Sur as well. When I went to the Security & Privacy section in settings I saw that the box was checked to "Use you Apple Watch to unlock apps and your Mac". I unlocked the section then unchecked the box but upon trying to recheck the box I get the following Error.


"Your Mac was unable to Communicate with your Apple Watch. " Even though the watch was unlocked, on my wrist, and powered on.

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Big Sur - Unlocking with Apple Watch

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