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Unlock Mac Pro by Apple Watch

After the latest software update for my Apple Watch and Mac Pro, I am unable to unlock my Mac Pro as I used to so before the update. I have tried to follow the above instructions and still not working. Is there anybody else having the same problem?

MacBook Pro 15″, macOS 11.1

Posted on Dec 16, 2020 6:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2020 9:16 AM

Hi there HK7711,


We can understand the concern of no longer being able to unlock your Mac Pro with your Apple Watch. We're happy to help you with this. First, we'd like to have you restart all three devices, and attempt unlocking again. Follow the steps here to restart your Apple Watch and iPhone:


Restart your iPhone

How to restart your Apple Watch


We also want to make sure that the software on the companion iPhone is current. Follow the steps here to check, and update if needed:


Update your iPhone, iPad, or iPod touch


Let us know the outcome, and we can go from there.


Take care and be safe.

3 replies
Question marked as Top-ranking reply

Dec 20, 2020 9:16 AM in response to HK7711

Hi there HK7711,


We can understand the concern of no longer being able to unlock your Mac Pro with your Apple Watch. We're happy to help you with this. First, we'd like to have you restart all three devices, and attempt unlocking again. Follow the steps here to restart your Apple Watch and iPhone:


Restart your iPhone

How to restart your Apple Watch


We also want to make sure that the software on the companion iPhone is current. Follow the steps here to check, and update if needed:


Update your iPhone, iPad, or iPod touch


Let us know the outcome, and we can go from there.


Take care and be safe.

Unlock Mac Pro by Apple Watch

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