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After the latest software update for my Apple Watch and Mac Pro, I am unable to unlock my Mac Pro as I used to so before the update. I have tried to follow the above instructions and still not working. Is there anybody else having the same problem?
MacBook Pro 15″, macOS 11.1
Hi there HK7711,
We can understand the concern of no longer being able to unlock your Mac Pro with your Apple Watch. We're happy to help you with this. First, we'd like to have you restart all three devices, and attempt unlocking again. Follow the steps here to restart your Apple Watch and iPhone:
How to restart your Apple Watch
We also want to make sure that the software on the companion iPhone is current. Follow the steps here to check, and update if needed:
Update your iPhone, iPad, or iPod touch
Let us know the outcome, and we can go from there.
Take care and be safe.
Hi there HK7711,
We can understand the concern of no longer being able to unlock your Mac Pro with your Apple Watch. We're happy to help you with this. First, we'd like to have you restart all three devices, and attempt unlocking again. Follow the steps here to restart your Apple Watch and iPhone:
How to restart your Apple Watch
We also want to make sure that the software on the companion iPhone is current. Follow the steps here to check, and update if needed:
Update your iPhone, iPad, or iPod touch
Let us know the outcome, and we can go from there.
Take care and be safe.
Hello HK7711,
You're welcome! We're happy to hear you were able to get this issue resolved. Please feel free to reach back out if you have any other questions, or run into any further trouble. We're here for you.
Have a great day!
Hi Karina,
Thank you for your help, it worked after restarting my Apple Watch 🙂.
You too stay safe and cheers 🙂
Unlock Mac Pro by Apple Watch
