You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was charged by an app I didn’t mean to buy because of free trial

Why did the app charged me even tho I didn’t plan to buy it i really want a refund i needed the money and it charged me 599 pesos is so big for me i am from the Philippines please give me a refund this is what it says

Your payment of P599.00 to Apple services has been successfully processed on 11-16-20 02:33:29 AM. Ref. No. 172533127


iPhone 7, iOS 14

Posted on Nov 15, 2020 11:14 AM

Reply
7 replies

Nov 16, 2020 9:10 AM in response to JamesHewlettD

You need to ask Apple directly for the refund. We are not Apple, just other users like yourself in this user to user forum and as such we cannot grant you a refund. Only Apple can grant you a refund.


If the getsupport link is not working for you, try a direct phone number: link-> Contact Apple for support and service - Apple Support

I was charged by an app I didn’t mean to buy because of free trial

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.