Big Sur - system preferences - unlocking privacy - privacy freezes
When opening system preferences and then privacy, the system freezes after unlocking privacy.
(Bg Sur - MacBook Pro 15" late 2019)
MacBook Pro 15″, macOS 11.0
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When opening system preferences and then privacy, the system freezes after unlocking privacy.
(Bg Sur - MacBook Pro 15" late 2019)
MacBook Pro 15″, macOS 11.0
Hey there Hans Lijnbach,
Thanks for reaching out to Apple Support Communities. We understand that you're having some issues with your Mac becoming unresponsive when opening System Preferences. We're happy to provide some assistance.
Let's follow the steps outlined in this helpful resource that relates to the issue you're having:
If an app freezes or quits unexpectedly on Mac
If the whole system is unresponsive, you may need to power down your Mac by holding the power button. Take a look under the "Shut down" section here:
Log out, sleep, wake, restart or shut down your Mac
We hope this helps.
Have a great day!
Thank you for the reply Hans Lijnbach!
Since the issue persists, let's see if this occurs in another user account to help us isolate the issue. If you do not have a another user account, please create one and test:
Set up users, guests, and groups on Mac
If the issue persists, boot in safe mode. This will help us check to see if the issue you’re experiencing are caused by software that loads as your Mac starts up. You can boot your device in safe mode by following the steps here:
Start up your Mac in safe mode
Keep us posted.
Thanks for your response,
But I did all these things.
When opening preferences, everything works fine, until I unlock the "privacy" part in preferences. (Privacy Pane) Then preferences freezes.
So, the problem I am having is that I can't change my privacy settings.
Hans Lijnbach
Thanks for your reply Nicholas.
After 3 times booting in safe mode it all worked again.
Still don't no what the problem was, but at least it's working again.
Hans Lijnbach
This issue is back again and causes a lot of problems and I can't get it solved this time by booting in safe mode.
It worked fine until last week.
Hans Lijnbach
Big Sur - system preferences - unlocking privacy - privacy freezes