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artemis273 Author

Level 1

4 points

erase a broken phone

how do I erase my phone if it will not turn out even after I tried to force the restart

iPhone XS

Posted on Nov 15, 2020 12:08 PM

Best reply

deggie

Level 10

167,237 points

Posted on Nov 15, 2020 12:13 PM

You can't, you will have to be able to turn on the iPhone and have it work. Have you tried connecting it to your wall charger, letting it charge for at least 30 minutes and then do a forced restart while it is still connected to power?

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erase a broken phone

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